1. Shipping Locations
We currently ship to all over India. Please note that certain locations may have shipping restrictions.
2. Processing Time
Orders are processed within 4 business days. Processing times may vary during peak seasons or due to product availability.
3. Shipping Methods
We offer various shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location and selected shipping method.
4. Delivery Time
Estimated delivery times are 5 to 6 business days for standard shipping. Delivery times may vary depending on your location and selected shipping method.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
6. International Shipping
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
7. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at care@thegondas.com or +91 8788199100. We will work with the carrier to resolve the issue.
8. Contact Information
For any questions regarding shipping, please contact us at care@thegondas.com or +91 8788199100.